| 000 | 00337nam a2200145Ia 4500 | ||
|---|---|---|---|
| 005 | 20241122224204.0 | ||
| 008 | 241122s9999||||xx |||||||||||||| ||und|| | ||
| 041 | _aEnglish | ||
| 082 |
_a658.3124 _bEFF |
||
| 100 | _aExcel Books | ||
| 245 | 0 | _aEffective call centre training | |
| 260 |
_bExcel Books _c2001 |
||
| 300 | _a220p. | ||
| 942 | _cBK | ||
| 999 |
_c737 _d737 |
||