000			00331nam a2200145Ia 4500
005			20241122224511.0
008			241122s9999||||xx |||||||||||||| ||und||
041			_aEnglish
082			_a658.802 _bLOV
100			_aLovelock, Christopher
245		0	_aServices marketing
260			_bPearson _c2011
300			_a683p
942			_cBK
999			_c6350 _d6350