000 00332nam a2200145Ia 4500
005 20241122224505.0
008 241122s9999||||xx |||||||||||||| ||und||
041 _aEnglish
082 _a658.802
_bLOV
100 _aLovelock, Christopher
245 0 _aServices marketing
260 _bPearson
_c2010
300 _ap.637
942 _cBK
999 _c6196
_d6196