000			00339nam a2200145Ia 4500
005			20241122224150.0
008			241122s9999||||xx |||||||||||||| ||und||
041			_aEnglish
082			_a658.562 _bCHA
100			_aCharantimath, Poornima M
245		0	_aTotal quality management
260			_bPearson _c2006
300			_a257p.
942			_cBK
999			_c269 _d269