TY  - BOOK
AU  - Kandampully, Jay & Solnet, David J.
TI  - Service Management and Marketing Principles: competing in the service economy
SN  - 9781032909080
U1  - 658.812KAN2024 
PY  - 2024///
CY  - New York: 
PB  - Routledge 
ER  -