TY - BOOK AU - Christensen,Clayton M. TI - The innovator's dilemma: when new technologies cause great firms to fail SN - 9781647826765 U1 - 658.4CHR2024 21 PY - 2024/// CY - Boston, Massachusetts: PB - Harvard Business School Publishing KW - Creative ability in business KW - Industrial management KW - Customer services KW - Success in business N1 - "Revised, updated, and with a new chapter"--Cover; Includes bibliographical references and index ER -